GHOST CRISIS SIMULATION
TRAINING & TESTING - SEVERE BUT PLAUSABLE SCENARIOS
We know the immense challenge faced by firms in meeting the severe but plausible scenario testing demanded by regulators.
Should this be a tabletop exercise or full scenario? Should it involve the full Crisis Team or just the COO? Should key third party suppliers be involved? When can we get all the players in the same room to do this? How severe is severe?
Aldbury International have been organising and running crisis simulations and exercises for over 15 years and have designed a unique service to meet this challenge.
We call it the GHOST approach.
TEST & TRAIN - A KEY REGULATORY REQUIREMENT
Identify "important business services"
Self assessment documentation
Impact tolerance setting
THIRD PARTY PROVIDER AUDITS
Robust audit of vital third party suppliers' ability to meet your needs at times of severe disruption.
TEST, TRAIN &
Identify plausible disruption events
Run severe scenario exercise
Senior Manager & Crisis Team training
Conduct Lessons Learned exercises from real and test events
FROM £6,000 + VAT
A GHOST exercise provides an independent and agnostic assessment of the crisis readiness of an organisation and its ability to recover from severe shocks.
Our analysis will highlight where strengthening is needed in emergency planning, disaster management and recovery protocols, as well as offering advice, where needed, to enhance crisis leadership capability.
Whatever your size or maturity we will create a fully bespoke simulation environment for each individual client.
What does GHOST involve?
Working with your Risk function and focusing on a single Important Business Service we create a challenging, no-notice simulated crisis situation and assess how you are able to react and respond over a period of 2 hours, training your crisis team in the process.
Why two hours?
We know that mobilising a full exercise is difficult and costly so we focus on the mission critical ‘golden hour’ where information and facts will be in short supply but when it will be essential for a crisis team to re-assert command and control of the situation. To survive you need a plan, not the ideal plan but a workable plan and we give you two hours to develop it.
Is two hours enough to stress test our Operational Resilience?
Absolutely. After two hours we take the emerging action plan that has been agreed and then spend the rest of the day challenging its viability with departmental heads and assumptions of 3rd parties’ capability. In the exercise de-brief we present an independent and professional assessment of whether the plan would have kept you within your specified tolerance and if not why not.
Does severe require a complex exercise?
Absolutely not. We build a scenario tailored to where you are, what your crisis capability is and your real risks.
If you are in the early stages we focus on building understanding and capability, through a baseline exercise. Concentrating on just first tier consequences we look at existing BCP protocols and communication plans.
If you have a sophisticated Crisis Management framework, the scenario will be more demanding and test you by focusing on how well second, third and fourth tier consequences are identified and mitigated. Here the focus is on refining existing crisis management capability and stress testing your ability to remain within specified tolerances.
How much disruption to our day jobs is involved?
Very little. The planning is completed by us working with your risk function to work out where the vulnerabilities really lie. We then kick off the exercise and see how well you react when put on the back foot, just like in a real crisis.
How much does this cost?
A baseline exercise starts from as little as £6,000.
Will GHOST tick the regulatory box?
Absolutely. A Golden Hour Opres Stress & Training exercise is the market leading approach to delivering Severe But Plausible Scenario testing, demanded by regulators, as well as delivering a Lessons Learnt review.
"We worked with Robin on our policy and practices for critical incident management. His expert advice has resulted in simple and effective solutions for us for any crisis. It was a very thorough process and I am confident of our ability to respond well as a consequence."