A recent paper by a Big Four consultancy gave this interesting piece of advice on Crisis Management when developing an Operational Resilience framework.
“Define a risk-agnostic crisis management structure with alignment and linkages to other contingency plans and protocols”.
What does this actually mean? Well, first, let’s cut through the mumbo jumbo management speak.
In our experience, dealing with hyper critical and severely disruptive events around the globe, an organisation will survive and thrive if its leaders are trained in crisis management and practice thinking on their feet. So, they mean ‘know how to react when contingency plans fail, don’t go smoothly and chaos ensues’.
For tangible support and guidance building crisis management into Operational Resilience, rather than esoteric statements or impenetrable management gibberish (which the Big Four then charge large sums to translate for you), just call Aldbury International!