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"Crisis is the new normal"
We recently stumbled across this interesting article in The I Newspaper. The Chief Executive of the World Bank said the growing frequency of financial, economic and terror-related emergencies is becoming the "new normal" and will require a more agile response from politicians and businesses. Kristalina Georgieva believes w e are now at the point when shocks are more frequent. During a panel discussion at the St Petersburg International Economic Forum in Russia she said; "It u
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Lessons from the Florida school shooting
When it comes to school shootings, we are not America, but we can and must learn the lessons that these tragedies offer. A rehearsed...
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Is it a mistake to rely on day-to-day management structures to manage a crisis?
Experience has shown that businesses that rely solely on management teams to handle a crisis usually fail miserably, typically due to them focussing on just one issue at a time. During a major incident, organisations must be able to implement a structure that enables them to conquer a series of issues at any one time. This is a phenomenon that we first encountered when watching our sons play football, which invariably involved a swarm of children following the ball around the
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Oxfam – to disclose or not to disclose? That is the question
The Oxfam travails illustrate the age-old conundrum of what an organisation should do about rumours of impropriety. The temptation is to...
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Catalonia – in preparation for a crisis…think the unthinkable
The photos of the disputed Catalonia referendum dramatically illustrate how law and order in Western Europe relies on one thing – the...
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Never underestimate the power of environmental protestors
The last few days have been somewhat of a nightmare for Volkswagen, as a group of Greenpeace campaigners attempted to stop Volkswagen...
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Can social media help account for staff at time of crisis?
Organisations that deploy staff to work in high-threat environments will often use highly advanced (and expensive) technology to monitor and track their worker’s safety, but can it compete against the instant updates associated with social media? For many larger organisations, an Emergency Notification System is a popular investment – a piece of software that sends messages to staff members and reports back to the organisation their current safety status. In theory, this shou
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