Background A COO faced an ongoing challenge in convincing the board to take full legal responsibility for Operational Resilience without...

Whether you survive a Black Swan event, comes down to timing. If you have experienced a real “hyper critical” event side swipe your organisation, you will know there is a small window when you can get in front of events. This is often called the Golden Hour. The news on T+1 means the Golden Hour just got shorter, a lot shorter.   So, although T+1 will naturally focus people’s minds on how to alter operational plans, and it is important to also understand the impacts to all de

By Frank Brown of GRR Consulting The FCA/PRA/BoE Operational Resilience rules came into force on 31 March 2022, with the final...

Author: Robin Hamilton Over the years, having been involved in many projects that have been initiated in response to drivers to improve service delivery, we have found that invariably, the project becomes an end itself, rather than a means of delivering the actual goal of improving service. So having an independent person solely focused on benefit realisation, who keeps asking the Big Y question on behalf of clients was critical. This aspect, which is sometimes overlooked, al

Author: Chris Goodeve-Ballard The Apostrophe Protection Society is a laudable body of individuals. They have a clear aim, they are fanatical about their subject, there are well known rules and they have a massive (if sadly hopeless) task ahead of them. For the record, I am in wholehearted support of them. ESG on the other hand, I find somewhat more troublesome – and I’m just thinking of the “G” aspect alone. ESG stands for Environmental, Social and Governance investing and r

Author - Chris Goodeve-Ballard 1. Assessment of Effectiveness By tracking your progress, you can assess the effectiveness of your...

Author: Chris Goodeve-Ballard It’s very tempting to think that we can all hide behind the big Company. When something goes wrong, there is a big skirt we can hide behind which ensures that there is always somebody else who can carry the can. Carlos Abarca knows differently. He was TSB’s Chief Information Officer and holder of a Senior Management Function (SMF) during the period of their disastrous IT migration project in 2018. This project is admittedly one of the poster boys

Author: Chris Goodeve-Ballard Operational Resilience might have been overtaken by Consumer Duty in the regulatory headlines but make no mistake, the FCA’s focus on Operational Resilience remains as strong as ever. The TSB fine just before Christmas was clearly a shot across the bows of the whole financial services sector, not just those in scope of the most recent rule changes. Our article on this goes into more detail as to why everybody should not only take notice but tak

Thank you to everyone that attended our Brunch Briefing with Centralis yesterday (Wednesday 25th January 2023). We discussed the essential elements of the regulator’s Operational Resilience requirements and how to build an Operational Resilience route map. We hope you found the session useful, and if you have any further questions, don’t hesitate to contact us. enquiries@aldburyinternational.com

Background: The client was a leading global financial services business that was looking to review and update its Operational Resilience...